These legal terms govern how your bingofun account operates, what rights you hold, and how we handle the information attached to your account. Access to this platform depends on local law and is available only where local regulations permit.
Account policy
User rights
Philippines eligibility
Maya · Coins. ph · InstaPay context
TERMS AND SCOPE
Explore the Policy Terms That Cover Your Account
By creating and using a bingofun account, you accept these terms as the governing framework for your activity on the platform. This includes account registration, wallet management, transactions processed through Maya, Coins. ph, or InstaPay, and any interaction with game content in the lobby. Eligibility depends on local law — you confirm that access is permitted under the regulations applicable to your location before proceeding. We hold the right to update these terms when platform operations or legal requirements change. When a material update occurs, we will notify you through your registered account email or an in-account notice. Continued use after notification means you accept the revised terms. If any provision in these terms conflicts with applicable local law in the Philippines, the locally lawful version takes precedence for your account. These terms apply to you as an individual account holder. They do not extend to third parties, affiliated businesses, or any external service provider — including payment rails and studio partners — except where a specific section names that relationship. For any clause you find unclear, the support contact path in the section below is the correct route for clarification.
Maya
Coins. ph
InstaPay
Philippines-eligible regions
Account email notifications
INSIDE AND OUTSIDE
Browse What Falls Within This Policy
Not every interaction on the platform falls under the same policy clause. This section draws the boundary clearly so you know where these terms apply and where separate conditions govern.
Account access
Login credentials, session management, and account-level permissions are fully covered by these terms. Any change to your access status — including restriction or suspension — follows the procedures described in the account policy section of your dashboard.
Transactions
Deposits and withdrawals processed through Maya, Coins. ph, or InstaPay are subject to both this policy and the applicable terms of your chosen payment provider. Transaction records are visible in your account wallet history after each completed action.
Site content
Game titles available in the lobby — including content from Pragmatic Play, PG Soft, and Spadegaming — are governed by the terms of each studio alongside these platform terms. RTP and game-rule details are shown only where the studio exposes them within the game interface.
Third-party services
External services linked from or integrated with the platform — such as payment processors and identity verification providers — operate under their own terms. We reference them where relevant but do not extend our policy coverage to their internal operations or data practices.
YOUR ACCOUNT RIGHTS
Open Your Account to Review and Act on Your Rights
You hold practical rights over the data and records associated with your bingofun account. These are not passive entitlements — each one has a specific path inside your account or through support. Your transaction history, including all Maya, Coins. ph, and InstaPay activity, is available in your wallet section after login and can be filtered by date. If any account detail is incorrect — name spelling, contact email, or linked payment method — the account settings page is where you initiate a correction request, and our support team handles the review. Raising a policy question does not require submitting a formal complaint first. The support contact paths listed below cover both quick clarifications and structured requests. Where a request involves reviewing stored personal data, we respond through the registered email address on your account. Detailed records of past requests are retained on our side and can be referenced if you follow up.
Review your records
Transaction and session records are accessible from your account dashboard after login. Filter by date range to locate a specific deposit or withdrawal processed through Maya, Coins. ph, or InstaPay.
Correct account details
Navigate to account settings to update contact information or flag a data discrepancy. Changes to linked payment methods follow the verification steps shown in the settings page at the time of the request.
Raise a policy question
Use the live chat or email support paths below to ask about any clause in these terms. Our support team routes policy-specific questions to the team member responsible for policy queries.
Request data review
To ask what personal data we hold against your account, submit a written request through email support. We respond to the address registered on your account and confirm receipt within the timeframe shown in the support channel.
POLICY CONTACT PATHS
Switch to the Right Support Channel for Policy Questions
Policy questions and account rights requests each have a preferred contact route. Using the correct path gets your question to the right team member without delay.
Live chat
The chat widget is available from your account dashboard once you are logged in. Use this for quick policy clarifications, account corrections, or questions about how a specific term applies to your wallet activity.
Email support
For formal requests — including data review, structured complaints, or written records of a policy question — email is the correct route. Send from your registered account address so we can verify identity and match the request to your account record.
Account help page
The help section inside your account dashboard lists common policy questions and their answers, including details on transaction records, account access, and how to initiate a correction. Check here first before escalating to live chat or email.
HOW WE HANDLE THIS
Switch Between Policy Areas With Clarity
How we manage your data, cookies, and account security is part of our policy commitment — not a separate document hidden elsewhere. Each area below describes the practice we follow and where you can act on it.
Data handling
Account data — including your contact details, payment method records from Maya, Coins. ph, or InstaPay, and session history — is held for the duration your account is active. Retention periods for closed accounts follow applicable local law. You can request a summary of held data through email support at any time.
Cookies and session data
We use session cookies to keep you logged in between pages and functional cookies to remember account preferences. Analytics cookies help us understand how pages are used without collecting personally identifiable detail. Cookie preferences can be reviewed in the settings panel accessible from any page footer.
Account security practices
Login access is protected through the authentication steps shown on the sign-in page — the exact method depends on your account configuration at the time of login. If you suspect unauthorised access, the account security section of your dashboard has an immediate lock option that you can activate without contacting support first.
Policy change requests
If you want to update how we use your data — for example, to change communication preferences or request deletion of a closed account — email support is the correct path. We confirm receipt and next steps through your registered account address.
POLICY QUESTIONS ANSWERED
Check the Answers to Common Policy Questions
These are the policy questions we receive most often. If your question is not here, the email support path handles any policy query tied to your account.
Do these legal terms apply to me if I am accessing from the Philippines?
Access to bingofun depends on local law and is available only where regulations in your location permit it. If you are in an eligible region in the Philippines, these terms apply to your account from the moment you complete registration.
How do I see my own transaction records under this policy?
Log in and open the wallet section of your account dashboard. All transactions — including those processed through Maya, Coins. ph, and InstaPay — appear there with date, amount, and status. You can filter by date range to locate a specific entry.
What happens when bingofun updates these terms?
We send a notification to your registered email address and show an in-account notice before changes take effect. Continuing to use the platform after that notification confirms you accept the updated terms. If you have questions about a specific change, email support is the route to use.
Can I ask bingofun to correct information held on my account?
Yes. Navigate to account settings after login to initiate a correction for contact details or a linked payment method. For data held outside visible settings — such as identity verification records — submit the request through email support from your registered address.
Who do I contact for a formal data review request?
Email support handles formal data requests. Send from your registered account email so we can match the request to your record without a separate verification step. We confirm receipt and outline the next steps through the same address.
Are game studio terms separate from the platform terms on this page?
Game content from studios such as Pragmatic Play, PG Soft, and Spadegaming is subject to both their own terms and these platform terms. Where the two sets of terms overlap — for example, on game fairness or RTP disclosure — the studio exposes those details directly inside the game interface.